Common Questions

Find FAQs related to medical marijuana.


Telehealth (formerly Telemedicine) is seen as a medical management tool and not a separate form of medicine. Telehealth technology is perfectly legal provided that it is used by a California licensed physician.

When you receive an approval from our physician, the doctor’s license can be verified at the CA Medical board website.

Practicing Medicine Through Telehealth Technology

In California: The Medical Board of California

A qualified marijuana doctors are available almost 24/7.

Services are totally automated allowing our doctors to quickly review your medical case.

Anyone over the age of 18 that believes that medical marijuana will help alleviate their symptoms or medical conditions is eligible for medical marijuana evaluation in California.

We are online Medical Marijuana Evaluation Center. We provide easy, fast and convenient access to state licensed doctors experienced in Medical Marijuana recommendations. To get your recommendation you have to sign up on our website and fill out the online application. Doctor will review your case in 10-20 minutes. Upon approval, you will receive a temporary copy of your Medical Cannabis Recommendation and physical copy by mail in 1-3 days. Our documents are accepted in all dispensaries in California. The whole process is very simple, you will love it.

A medical marijuana recommendation is a document that states that the specified person has a medical condition that adheres to qualifying conditions stated under the state of California under California Proposition 215.

A recommendation is not a prescription but is a document that is necessary to legally purchase cannabis in a state that allows for legal medical cannabis use.

No need to wait in long lines,evaluation is online and takes minutes. Long lines.
No need to make an appointment, you can be evaluated immediately. Appointment in advance, you need to visit a clinic.
From convenience of your home. Money for transport and spent time.
Evaluation is free if not approved. Consultation fee.
No hidden fees, no false advertisements. You pay what you see. Hidden fees, taxes and false advertisements.
1 year recommendation. They advertise cheap price for 1/2 year recommendation, so you pay 2x more.
100% Confidential. Anyone can see you in local clinic.


  1. You get recommendation accepted by all California and Nevada dispensaries
  2. Free shipping
  3. 100% Private and confidential
  4. You save your time and money
  5. Hassle-Free Guarantee
  6. 100% Money Back Guarantee

Yes, Medical Marijuana Doctor's recommendations must be renewed annually.

MMJDOCTORONLINE will contact you automatically prior to expiration and give you the option to renew your recommendation.

You can easily request an up to date copy of your personal account anytime online.

Just log in to your account and click the "SERVICES" tab, then choose "Copy of Recommendation".

No, we do accept patients with California ID or proof of residence.

1. DMV printout.
2. California voter’s registration card.
3. California (540) tax returns giving California as the home address (with acceptable dates).
4. California utility bill (DWP, gas, telephone, cable – all utility bills count as one proof).
5. Paycheck stub or letter of employment verification on company letterhead (Signed by a manager of the personnel department).
6. Car registration and/or car insurance (California company).
7. California health insurance or Medi-Cal ID.
8. Military discharge papers (DD214) or Leave and Earnings statement (Indicating California. as State of Record).
9. Union membership in a California local.

No, insurance does not cover MMJDOCTORONLINE services.

A doctor’s recommendation is a document that allows patients to use medical marijuana. The card is an easy to carry representation of the actual recommendation and should be accepted by your local dispensary. However, we suggest you present a hard copy of the recommendation upon the first visit to a dispensary.

Specific health conditions mentioned in Proposition 215 that might be benefit from medical marijuana therapy are outlined in The Compassionate Use Act of 1996, California Health and Safety Code 11362.5. Conditions include but are not limited to the following:

  • Alzheimerís disease
  • Amyotrophic lateral sclerosis
  • Anorexia
  • Arthritis
  • Cachexia (Wasting Syndrome)
  • Cancer
  • Crohnís disease
  • Epilepsy
  • Glaucoma
  • Hepatitis C
  • Lyme disease
  • Eating disorders
  • Migraine
  • Multiple Sclerosis (MS)
  • Muscle Spasms
  • Severe and chronic pain
  • Severe nausea
  • Seizures
  • Spasticity

Other conditions may qualify under The Marijuana Medical Program (MMP) of California too.
According to the MMP, "Any other chronic or persistent medical condition that limits the ability of the patient to conduct one or more major life activity, as defined in the Americans with Disabilities Act of 1990, or if not alleviated, may cause serious harm to the patients safety, physical, or mental health."

YES! Verification is provided 24/7 by phone or online at 420 Verification Center website.

Currently Bill SB420 states that a standard patient can grow up to 6 mature cannabis plants or 12 immature marijuana clones. However, the California Supreme Court ruled that these numbers are arbitrary and a patient can grow an amount that meets their medical marijuana requirements but not more.
A "Grower Recommendation” is a common phrase used to describe a desire to grow more cannabis that is outlined in Senate Bill 420.

We do not share ANY patient information with ANYONE.

All of our records are completely confidential. Your medical records are maintained in our secure HIPAA compliant system. Your health insurance company, employer, or any other entity does not have access to your information. All our data is regularly backed offsite, again with HIPAA compliance.

MMJDOCTORONLINE is a HIPAA compliant service.

This means we meet or exceed all federal requirements for protecting Patient Health Information (PHI) under the Health Insurance Portability Accountability Act of 1996 (HIPAA).

We accept all major Credit/Debit cards. We do Not accept prepaid debit cards and cash payments.

We do not accept any form of medical insurance. Credit card payment is protected with the highest form of internet security using online SSL security certificate. With this system, no one can access your credit card information.

Please let us know if price was wrong. We will fix it

You pay only if you are approved by a doctor. Click here for pricing.

PROPOSITION 215, the California Compassionate Use Act, was enacted by the voters and took effect on Nov. 6, 1996 as California Health & Safety Code 11362.5. This law makes it legal for patients and their designated primary caregivers to possess and cultivate marijuana for personal medical use once an approved recommendation is given by a California-licensed physician.

Bill SB420 is a legislative statute, that went into effect on January 1, 2004, denoted California H&SC 11362.7-.83. This law is broadened under Prop. 215 to cover transportation and other offenses in certain circumstances; it allows patients to form medical cultivation “collectives” or “cooperatives”; and establishes a voluntary state ID card system run through county health departments.

SB420 also establishes guideline limits on the amount of medical marijuana a patient can possess and cultivate. Legal patients who stay within the specified guidelines are normally protected from arrest.

Prop. 215 describes marijuana possession and cultivation relating to personal medical use under Health and Safety Codes 11357 (HSC) and 11358. Hashish and concentrated cannabis, including edibles, are also included under HSC 11357a.

Transportation of medical marijuana (HSC 11360) is allowed by a bona fide collective or caregiver by court decision.

SB 20 provides for protection against charges of possession for sale (11359), transportation, charity, furnishing, providing or leasing space for distribution of a controlled substance (11366.5, 11570) among other areas (11360).

By indicating prior use of marijuana, you immediately INCRIMINATE yourself because you admit to obtaining a controlled substance illegally without a doctor’s recommendation and this constitutes criminal conduct.

Many medical practices ask for information that is self-incriminating and could lead to suspicion of criminal activity. At MMJDOCTORONLINE, we ask only non-self-incriminating questions that are required by your doctor to give a recommendation.

MMJDOCTORONLINE is the ONLY Medical Marijuana evaluation center that DOES NOT ask clients to make self-incriminating statements on our medical forms regarding past or present cannabis use.

Please find details about MMJDOCTORONLINE Refund Policy here.

You can’t change an issue date. A recommendation is an official document, signed by California Medical Board Licensed Doctor. That's why when dispensaries verify it they know it is a true legal document.

You can renew your recommendation with us. It will be the same process as for a new patient. When signing up on our website please choose “renewal patient” and go through the quick and easy process of application.

A prescription is something that doctor prescribes to use for treatment an ailment. A recommendation is that doctor approves as an alternative treatment. A medical marijuana recommendation gives the right to purchase medical cannabis legally.

Yes. You can get it with our service. To get the caregiver’s recommendation please provide us with caregiver’s first and last name, patients's address and DOB. You will receive it in 1 – 4 business days by mail.

Some people who qualify for medical marijuana recommendations sometimes choose not to pursue treatment because they fear repercussions and might end up on some sort of a "master list" of marijuana users.

We're here to inform you that no such list exists and your patient status will remain confidential. There is no consolidated database that the DEA uses to conduct raids or employers can access during background checks.

As in any doctor's practice, the record of your medical marijuana evaluation is protected and private under federal laws through the Health Insurance Portability and Accountability Act (HIPAA).

Further, by Law, doctor-patient confidentiality prohibits the police, DMV, and employers from accessing your medical records without your written permission.

Upon approval you will receive your temporary recommendation in 15-20 minutes. We send original copy of recommendation the same day with free shipping, delivered in 1 - 4 business days.

CA state law doesn't require an embossed seal on a doctor's recommendation. That's why you can use your temporary copy, but some dispensaries have their own rules, please find out if they accept digital copies. Or just simply use delivery services, they are more flexible about digital copies.


There are no hidden fees and shipping is free!

During checkout you will be asked to upload your photo or to take a picture from your laptop, tablet or smart phone.

It’s an easy user friendly process.


During checkout, you can choose "Ship to another address". We can ship your documents anywhere and it's absolutely free!

Recommendation "disabled" means we haven’t received payment. Remember, you only pay if your recommendation is approved.

To pay for your recommendation, simply Log in to your personal account and click the "Make Payment" button. Once payment is made, your Recommendation will be automatically activated!

First, verify that your email and address are correct.

Most often shipments are delayed because there is a typo in the patient’s address. For example, if the zip code is 95651 and you typed in 95661, the shipment can be delayed or delivered to the wrong location.

If you find that everything was originally correct, then email us and we will reship another card to you free of charge.

In the case you made and corrected a mistake in the address, you can purchase a replacement card for $15. Then, please inform us by email of your correct, updated shipping information.

If you don`t get our email reply, please check your spam folder and look for:

Medical marijuana is an effective way to relieve many of life’s aches and pains and because of the legalization of the plant as medicine in many states. If you happen to live in a state that has legalized medical marijuana, getting a recommendation from a medical marijuana doctor to use marijuana may not be as easy as it seems. If you are a patient who is suffering from symptoms, like joint pain or anxiety, that prevent you from traveling, meeting with a doctor for a recommendation may prove to be even more difficult. But guess what? It’s easy to get your medical marijuana recommendation online, and you don’t even have to leave the comfort of your home. The best part? Getting your medical marijuana recommendation online takes only 10 minutes!

Legality is the reason behind the boom in medical marijuana use, and due to the surge in people interested in marijuana many pot doctors are finding that they need to accommodate much more recommendations than were previously anticipated. Once doctors began moving the recommendation process online, recommendations and renewals have the ability to be made almost instantly. This allows for the doctor to provide more recommendations on the patient’s schedule, making the entire process of getting a medical marijuana recommendation much more convenient for the patient.

Getting a recommendation for medical marijuana online is easy and can be done in three steps: you inquire a doctor about a recommendation, you receive your recommendation in the mail, and then you visit any dispensary of your choice. We’ve gone into more detail about each step below to better assist you.

Step 1: Inquire about a recommendation.

When you decide that medical marijuana is right for you, the first step in receiving your medical marijuana recommendation from a Licensed Marijuana Doctor is completing the intake application. This form allows the medical marijuana doctor to understand all of the details surrounding your inquiry for a recommendation and any other important information. This is where you’ll let the doctor know what sort of symptoms you are having and a brief look into your medical history. After filling out the inquiry form and submitting it to the doctor your medical marijuana recommendation is mailed to you. It’s that easy!

Step 2: Get your recommendation.

Once a your inquiry is submitted and a decision is made, your medical marijuana recommendation is mailed to you via USPS in a discreet envelope 1-2 business days after you made your initial inquiry. When you open the envelope you will find a written piece of paper that the doctor gives you that states if you’re approved for using medical marijuana and a card that is a copy of your recommendation (depending on your plan). Having a card version of your recommendation is very important and allows you to always have it on your person when purchasing medical marijuana.

When you visit a dispensary or collective you must register as a member. At this time you will be required to show them a copy of your recommendation along with a form of identification. Having a card on hand makes this easier by having a more durable material that you can keep in your wallet. Once you’re a member of the dispensary you can purchase your much needed your medicine…which is exactly why you inquired about a medical marijuana recommendation. You’ll need this recommendation on you when you visit a dispensary or collective to get some of your medicine, which is why the card is so important!

A recommendation for medical marijuana says you have a medical condition that qualifies for the use of medical marijuana. It’s not a prescription, which is why the card is provided to you. It’s good to have a hard copy of your recommendation that you can keep in your wallet and forget about. Until you have to renew the next year, of course. After a year passes you will need to renew your recommendation. Our system will alert you before your card expires to let you know all your options with renewing.

Note: Don’t worry, when registering with a dispensary all of your information is protected under the Health Insurance Portability Accountability Act of 1996 (HIPAA). You don’t have to worry about discretion as HIPAA is the ultimate form of discreet.

Step 3: Visit any dispensary.

When you receive your recommendation in the mail, you are now able to legally purchase medical marijuana from any licensed dispensary or collective in your state. There may be a few in your immediate area, you should check out a variety of locations until you find one that you’re most comfortable with. There are many different websites available to find a dispensary or collective near you that may include a list of what products are being offered that day.

If you’re new to the world of medical marijuana, the staff at the dispensaries are lovingly referred to as budtenders, and they will work with you to find the right combinations of products that work for your symptoms. Whether you have joint pain or general anxiety, there is sure to be a strain of medical marijuana that will help you find relief from your ailments. Find relief faster by getting your medical marijuana recommendation online today!

More Information About Getting Your Medical Marijuana Recommendation Online

24/7 Access to Your Information
When you decide to get your medical marijuana recommendation online, you’re getting much more than a sheet of paper. By signing up with a medical marijuana recommendation doctor online, you create your own account where you can access your account information as well as 24/7 phone and online verification for when a dispensary may need to verify your recommendation. Your online account allows you to be in control of your health at all times, making your life easier and allowing you to have more time for doing the things you want to be doing.

Your Information is Secure
When a doctor is providing recommendations online it’s important to know that the online space is not much different than a physical office space for these doctors. When you submit your information it is stored in an environment that is just as (if not more) secure than a physical office. All of your information is stored in a HIPAA compliant environment, ensuring only best in class security. There is no patient information shared with anyone and all of the records are completely confidential. If you need a copy of your records, they are available at your request to the secure system.

Your Recommendation is Discreet
We understand that many people are fearful of trying medical marijuana and continue to choose to suffer from symptoms that are detrimental to living a happy and healthy life. If you’re worried about others passing judgement on your inquiry about a recommendation, you should know that we treat you and your inquiry with the utmost respect and discretion.

When you inquire about a medical marijuana recommendation and card online, you get the documents that you need in order for you to get the medical marijuana that you want…all without leaving your home. Get your medical marijuana card delivered to your home today!